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Our Customer Service Commitment

Collage of customer service in action

City Customer Service Vision

America's Finest Service for America's Finest City.

Development Services Department Customer Service Mission

We value and respect our customers. We are dedicated to providing you professional, caring, and timely service.

Department Mission Statement

To enhance San Diegans' quality of life by providing effective, safe and quality development. We are committed to excellent community and customer service through timely and effective management of development and compliance processes.

Vision of Department

Our desired future

Developing quality communities through service, partnership and innovation.