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9-1-1 Information

9-1-1 is the telephone number to call when you need immediate police, fire, lifeguard or medical assistance.


Call 9-1-1 for:

  • Crimes in progress
  • Life-threatening situations
  • Fires
    • Boat Fires
    • Canyon Fires
    • Rubbish Fire
    • Structures Fires
  • Traffic accidents
  • Emergency medical issues (see EMS)
  • Hazardous chemical spills (see Hazardous Materials)
  • Fire/smoke detector or carbon monoxide alarms that are sounding
  • Explosive Devices
  • Elevator Rescues
  • Fuel Spills (see Environmental Response Team)
  • Natural Gas Leak
  • Sparking electrical hazards
  • Smoke in a building
  • Aircraft Emergencies (Crashes, Landing Difficulties)
  • Cliff Rescues
  • Electrical Shorts
  • Beach or water-related emergency
  • Any other emergency. If in doubt, call 9-1-1.

Click here to see a display of the current incidents dispatched by San Diego Fire-Rescue.

Download our free brochure "Help 911 Help You" in English and español

Don't Call 9-1-1 for:

Do not call 9-1-1 if you do not have a real emergency. Non-emergency calls to 9-1-1 can delay response to true emergencies.

  • Reporting a leaking fire hydrant (contact the Public Utilities Department)
  • Inquiring about a large fire or other incident. Tune in local news or call 2-1-1
  • Seeking information about a previous call
  • Animals injured or trapped
  • Snake Removal (contact the County of San Diego Animal Control Department)
  • Trees down in the street (contact Street Division)
  • Beehives (check the Yellow Pages for a private removal company)
  • Flooding of property (fire crews will respond if the flooding is caused by the City or if the flooding is causing a hazard)
  • Other non-emergency incidents (find contact information in the Citizen Services Directory)
  • If you are in doubt if your situation is an emergency, call 9-1-1.